🚀 Launch in minutes • No coding

AI‑Powered FAQ & Support Bot for SMEs

Answer customer queries on WhatsApp, your website, and email — automatically. Upload FAQs or product info and let the bot reply 24/7. Keep humans in the loop for complex cases.

Start Free Trial View Live Demo Chat on WhatsApp
1 Twilio WhatsApp 2 Web Chat Widget 3 Email Reply Assist

Powered by modern LLMs with safe‑response guardrails and human escalation.

Unified Inbox

See WhatsApp, web chat, and email threads in one place. Train once; answer everywhere.

Deflection
↑ 70%
Setup
< 10 min
Satisfaction
4.8★

Why Automatica?

Everything you need to automate first‑line support with full control.

Upload & Train

  • ✓Import FAQs via CSV/Excel or paste content
  • ✓Connect website URLs or docs
  • ✓Safe, updatable knowledge base

Multi‑Channel

  • ✓WhatsApp via Twilio in minutes
  • ✓Plug‑and‑play web chat widget
  • ✓Email reply drafts for approval

Human in the Loop

  • ✓Escalate tricky chats to agents
  • ✓Logs & feedback to improve answers
  • ✓Analytics on topics & CSAT

Security & Privacy

  • ✓Data isolation per tenant
  • ✓PII redaction & rate limits
  • ✓Audit trail for every response

No‑Code Controls

  • ✓Tone, fallback, banned topics
  • ✓Office hours & auto‑prompts
  • ✓Multi‑language support

Integrations

  • ✓Twilio, WhatsApp Business
  • ✓Gmail/Outlook (email assist)
  • ✓Zapier, Webhooks, APIs

Simple Pricing

Start free. Upgrade as you grow.

Starter
₹499/mo
  • ✓Web chat widget
  • ✓500 AI messages
  • ✓FAQ import
Choose Starter
Growth
₹999/mo
  • ✓WhatsApp + Web
  • ✓2000 AI messages
  • ✓Basic analytics
Choose Growth
Scale
₹1,999/mo
  • ✓WhatsApp + Web + Email
  • ✓Unlimited team seats
  • ✓Advanced analytics & SLAs
Choose Scale

*WhatsApp fees from provider (e.g., Twilio) apply separately.